Much research on interruptions has focused on the time penalty caused by interruptions. However, little research has focused the impact that interruptions have on the quality of the final product. This presentation will describe research exploring this question, along with some theory to explain the effects seen and possible mitigations.
**Note: This webinar is available LIVE ONLY. It will not be recorded.**
At the completion of this activity, the learner will be able to:
Define what is meant by an interruption
Discuss the impact of interruptions on the quality of the work that is produced
Describe the theory behind why interruptions have the impact that they do
Deborah A. Boehm-Davis most recently was a Research Manager at Meta, Facebook Reality Labs. She is also University Professor Emeritus of Psychology and former Dean of the College of Humanities and Social Sciences at George Mason University. She previously worked on applied cognitive research at General Electric, NASA Ames Research Center and Bell Laboratories. She served as President of the Human Factors and Ergonomics Society, and of the Applied Experimental and Engineering Psychology Division of the American Psychological Association. She served as an associate editor for Human Factors and the International Journal of Human-Computer Studies and has served on numerous editorial boards. She is a Fellow of the American Psychological Association, the Human Factors and Ergonomics Society, the Association for Psychological Science, and the International Ergonomics Association. She holds a B.A. in psychology from Rutgers University (Douglass College) and an M.A. and Ph.D. in cognitive psychology from the University of California, Berkeley.